Service Guarantee

Your success is our success

While past performance is not a guarantee of future results, we are proud of the fact that all of our clients have achieved registration after their first audit.

We guarantee all of our work from all programs. If at any time the documentation or advice we provide you is determined to not meet requirements we will make it right at no cost to you.

In addition, we are so confident in the comprehensiveness and effectiveness of the Complete Program that we guarantee you will pass your registration audit. If in the event that did not happen, we will work with you at no additional cost until you are registered.

With hundreds of clients we have never had to invoke this policy. Our record is testament that we provide our clients professional documentation and establish systems that are beneficial to the company as a whole and their employees in particular.

“We received our ISO 9001 certificate with ZERO non conformances!”

—Burt Thulin, Tennant